This hotel is situated too far from the city centre, unless you like a walk of at least 45 minutes.
This was a big problem when we visited in January as the taxis were on strike, and we actually got stranded in the centre of Milan at 01.00 hours. We asked the hotel if they vould send the hotel car...no driver!! Fortunately the proprietor of the excellent restaurant, Il Coriandolo took pity and asked one of his waiters to take us back to the hotel. The night staff at the hotel could not care less and said we could have got the metro..big deal at that of the morning when your knowledge of Italian is minimal!!
The staff in general were surly, with the exception of the bar staff and the concierge, Bernie.,
who were excellent.
The hotel is grand but lacking five star quality and whilst the spa and pool area was good it was not part of the hotel and had to be paid for on a separate basis.. The cost for wi-fi in your room was expensive and not reliable and you received no help when things went wrong except to being told to phone Swisscom.
We booked the hotel car for our return to Malpensa airport at the behest of Bernie, the concierge, and a good decision this was as the taxis were still on strike and we would otherwise have missed our flight.
Would we return?? NO. If we go back to Milan we would try elsewhere.
One last point, there is an excellent trattoria nearby ...de LA TREBLA....excellent local place with great food at decent prices. Thank you Bernie for this.

on arrival we were greeted with the bell boy who took our luggage.the service at reception was first class ,my husband 's italian was a little bit rusty we were introduced to antonella the concierge who was delightful.she made our stay enjoyable.the hotel resaurant was excellent.we visited porto fino ,genova,and taxi driver jani was a treat as the title says 3 days were perfect.

I was looking for a place where to have brunch with friends on January,1st: it looked like "Mission Impossible". All main cafeterias, bakeries, patisseries and whatever happened to be close on the first day of the year.
I bumped into GH Visconti restaurant and I had an excellent experience: staff were absolutely great. The maitre d in charge of the morning service arranged a new table for us in less than 2 minutes and explained us the "ordinary breakfast" was getting over and new menu proposals for brunch were on their way. He lokked after us in a very elegnat and not invasice way: absolutely excellent!
We started with a rich buffet breakfast which is not that to be taken for granted in Italian hotels and we end up with a dreamy "seafood lasagna" and a soft homemade pizza.
The chef himself came out of the kitchen to check everything was ok and though we told him everything was perfect and we could not wish for anything more he personally brought the fresh pizza to our table.
When we complimented for the lasagna and tod him we were sure to regret it at job lunchtime the following day he prepared a "doggy bag" for me!

Listen: what really made the difference was really the staff.
So congrats to restaurant staff and to hotel management to support the staff enthousiasm and passion. This is the right way to go on.

Tourists: do not miss the opportunity to taste the real Italian hospitality- this is one of the few places in town where people know what hotellerie and hospitality really mean

I loved this hotel the minute I walked in the door. The staff were very friendly, and helpful too. The hotel struck me as being spotlessly clean, with class too. bedrooms were spacious and well appointed. Breakfast was great and I was so tempted to over indulge as it all looked so nice, and trust me what I had was great. I have stayed in several hotels around the world, and this compares well with them all. Seemed to be reasonably priced too. Probably better value than hotels near the Duomo.
It is about a 20 minute taxi ride from Linate Airport. There is an under ground station about 200m away with the Duomo a few stops down the line.
Couldn't ask for more- just wished I was there for more than one night.