The good: Close to metro station so even if not close to tourist sites, it is easy to reach just about anywhere quickly and easily. Rooms were clean as was the hotel in general.

The bad: Reception staff not very friendly or helpful.
Breakfast was very disappointing with a very limited array of foods. The garden is lovely but no effort was made to serve breakfast outside as per the website's claims. In fact, the doors were not even open to the patio outside the breakfast room and you were forced to eat to the same music every day. No room service and no tea/coffee making facilities in the rooms.
If you are unfortunate enough to get a room on the street side, your room will be very noisy. The walls are, as previously mentioned, paper thin and you can hear EVERYTHING outside your room. The room itself was very small and the bathroom even smaller. Yes, it had a bidet and a shower but frankly, having to climb OVER the bidet (honestly I am not exaggerating here) to get into the shower which is about 2 feet off the floor behind the bidet is downright dangerous. Getting out is even more scary as there is no extractor fan in the bathroom which means getting out of a slippery shower and having to hang onto the side of the shower to make the approx 1 meter lunge over the bidet to the slippery tiled floor. Seriously it is a big falls risk. The other alternative is to step into the bidet balancing against the wall to get out of the shower. Not sure how much weigh the bidet can handle though... Anyhow, enough of the bathroom.

Privacy...hmmm yes....that elusive thing. I hung up the "Do not disturb" sign on the door 3 times. On every single occasion hotel staff unceremoniously unlocked the door and walked in - looking very surprised to find me in the room. I guess I should be grateful I wasn't naked and/or having a shag at the time...

The hotel's website makes a bid deal about the recent renovations...no mention however of the fact that they apparently quit after the 2nd floor.

As for the bed: You may want to sleep on the floor instead. I suspect it may be softer.

Internet: Is available at 2 Euro an hour or 9 Euro for 24 hours. I bought two 1 hour vouchers. I used one. I went back the next day to use the other. It told me it wasn't valid. I couldn't prove to reception that I hadn't used it so I lost out. (I didn't use it btw.) So if you are going to buy time, I suggest buying 1 hour slots and using it all in 1 go.

Value: What value? This hotel is seriously lacking considering it is quite a bit more expensive than other options in Milan and it is no where NEAR the 4* rating behind its name. I have stayed in much better 3 * hotels.

Off the topic of the hotel but back to eating: If you do decide to stay here, avoid the restaurant across the road like the plague. Their food is terrible. Instead, take a right and walk to the big roundabout at the end of the road. Go to the Italian restaurant on your right behind the parking lot. Food is excellent as is the service.