I did not put excellent for this hotel, just to leave room for perfection :)
Otherwise very good hotel in the city centre, perfect place and walking distance (5 minutes) from Duomo and about 15 minutes from MonteNapaleoni.
Check in smooth, no problems what so ever.
We arrived earlier and our room was already ready!
Decent size rooms, bathroom slightly worn, but very tidy. Very clean everywhere. Our windows were inside the hotel - no amazing views, but very quite and good sleep quality. Bed nice and comfy.
TV has couple free english speaking and even russian programmes.
Internet was free, decent speed, but... we had not read instructions properly - it is 24 hours from first log in!!! We logged in for 1 hour and gone to bed and next morning it was no free internet!!! Another thing let the rooms down - no coffee/tea making facilities - we like late tea in the bed or earlier coffee on the mornings and we found this quite big disadvantage. Room has in room safe - which was very handy.
Breakfast very good and staff very good there !!! - good choice and variety of foods and pastries you could die for!!!!. Coffee really amazing!!!.
We had no particular problem during our 3 night stay and even were offered an umbrella one very rainy day.
It is very good value for money in superb location - quiet location with shops and bars just round the corner.
When we will come back to Milan we probably will stay there again.