The service at the reception is close to be impolite. We had a problem to start our car at 6 in the morning. We couldn't have our room back, the time to get help from a garage except if we pay extra fees. We just got the following "help" from the reception: I can do nothing for you.
One detail: three of us were colored people and we are sure it didn't help. We felt considered as unwanted from the first contact.
- Starhotels Business Palace Milan
- Starhotels Business Palace Hotel Milan
