We liked this hotel as it is centrally located (off Corso Como, where there are many shops and fancy bars/clubs/restaurants), rooms are comfortable, the breakfast is excellent (big buffet with a lot of choice) and the price is reasonable if you manage to get the right offer (we paid EUR 80 per night for a double room with breakfast)
Negative points
- furniture is a bit old
- no iron in the rooms nor available at the hotel reception and no express dry cleaning/pressing service hence if you need to iron a shirt before a meeting you have no solution

The location is ideal as it is near one of the metro lines and near the Corso Como with many bars and restaurants.

Our room was actually very nice and spacious, but the A/C was regulated by the hotel and did not get any cooler than 25 celsius for our two-day stay (and it was very hot and humid during the weekend we were in Milan).

Also, we asked to use an iron (apparently not allowed in Italy hotels), and they said that one the maids would "be happy to iron the clothes for you." What we received back was 4 dry-cleaned articles with a 20 euro invoice attached. When I contested the charge at checkout (I didn't really think the ironing would be free), they were defensive and dismissive saying, "of course you have to pay this bill - we don't offer this for free." I tried explaining that we did not ask for the clothes to be cleaned, just pressed, but this conversation was going nowhere. The staff at checkout were some of the rudest hotel staff I have ever come across in many years of travel.

The nicest thing I have to say about the hotel is that the breakfast is fantastic and the only friendly staff in the entire hotel were the breakfast servers.

We won't be going back to the Una Tocq when we return to Milan.

I have stayed at this hotel 3 times and found it to be great for business, good location and rooms not bad. However, on last visit I left covered in a rash, gp diagnosed insect bites and I was horrified. No satisfactory reponce from hotel which is why Ive decided to post this.

good location, close to restuarants, shops and night life, however for the price of the hotel I don't think it was worth it. Don't be fooled by the hotel sites photos, it's not that nice. The one staff I came in contact with was rude and not helpfup. I won't be going back. A bar is right across the street, and although this is great if you're looking for nightlife it kept me up most of the night.