Stayed here for one night and was disappointed with the service particularly staff at reception. Only one person could speak English at reception desk and was not helpful at all. His mannerisms was appalling and disgraceful. When asked about the best transport to the airport he just listed ways and didn't provide useful information.
The most frustrating part of our stay here was when we were woken up at half seven in the morning by a member of staff to drop in toilet roll that we didn't request and had arranged with the hotel a late check out. We couldn't get back to sleep because of the staff making noise cleaning the hallway.
Overall its ok location and clean rooms but too expensive for what it offers. Would not recommend
- Also Known As:
- Best Western Galles
- Best Western Milan
- Milan Best Western
- Official Description (provided by the hotel):
- In Piazza Lima, on the corner of Corso Buenos Aires, there is the elegant 19th century palace, the BEST WESTERN Hotel Galles, a 4 star hotel in Milan city centre. The hotel is strategically located: the underground stop Lima is just in front of the hotel, Corso Buenos Aires, one of the main shopping streets in Milan, is few steps away, and the Central Railway station is within walking distance. The Duomo and all Milan’s main tourist attractions are only 4 stops away from the hotel.This magnificent palace has been recently refurbished to bring you all the comfort and relax you are looking for. The hotel offers many complimentary amenities, including Wi-Fi in rooms & communal areas, Fitness Centre & SPA with an amazing indoor heated pool, sauna, Turkish bath, relax area with many herbal tea to choose from and a brand new area Chromotherapy with Himalayan Salt. The hotel also has available for free an Internet Point with printer & scanner, iPad Corner and Playstation Sony3. For your eco-friendly tour around the city you can rent our bikes.The 198 rooms, classic, superior and suite, are all perfectly decorated with gold or blue colour to reflect the elegant and classic style of the hotel. All rooms have free Wifi & SKY, safety deposit box, plasma or LCD TV, minibar, pillow menu . In addition to these comforts, superior and suite rooms have courtesy kit, bathrobe, slippers and kettles for coffee and tea. A rich American buffet breakfast is served at our spectacular Restaurant " La Terrazza", on the 6th floor of the hotel, where you will enjoy a skyline view of Milan while having a delicious cup of Italian coffee. The hotel has also two panoramic terraces & solarium, an hanging garden, an American Bar, a lounge, self-service laundry & ironing room, a private garage and much more. ... more less
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