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BEST WESTERN Hotel Galles – reviews, photos

4.0 of 5
Piazza Lima 2, 20124 Milan, Italy
Hotel amenities
BEST WESTERN Hotel Galles
Ranked #46 of 441 hotels in Milan
4.0 of 5 stars 483 Reviews
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483 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • Metro station(11)
  • Friendly and helpful(7)
  • Front door(6)
  • Corso Buenos(5)
  • Reception staff(5)
  • Great location(5)
  • Free internet(5)
  • Fresh fruit(4)
  • Little small(3)
Traveller rating
    165
    179
    71
    42
    26
Only show reviews for Family (47) | Couples (130) | Business (88)
Date Rating
1 review
“Location location location”
4 of 5 stars Reviewed 28 January 2012

My wife and I are currently staying at the hotel and having a wonderful time. The metro station is barely 10 feet away. I m booked for 4 nights and had a lovely experience. Only one day our room was not cleaned due to a faulty DND but the manager sbarretti made up to us by upgrading us to a superior room. Will definitely come back...

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mohit1970 about BEST WESTERN Hotel Galles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARNALDO SBARRETTI, Direttore at BEST WESTERN Hotel Galles, responded to this review
30 January 2012
Dear Mohit1970,
Thank you very much for your review.
We are very pleased to hear that you had a very good time at our hotel and you are enthusiastic about it. We are glad that you like the location, as we are proud of it, being right next to the underground station and on the corner of Corso Buenos Aires, one of the main shopping street in Milan.
We are very committed to satisfy our customer requests and we are very happy to hear that the management has satisfied yours.
We will look forward to welcoming you again!
The Management and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Good room, what you would expect.”
5 of 5 stars Reviewed 28 January 2012

Huge bed and very comfy, large room. Front desk service was great. Metro station 2 steps away from door (advise you do this rather than walk if you arrive late at night to train station). Area fine, and is on the main shopping street.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nikkig257 about BEST WESTERN Hotel Galles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Brilliant Hotel, fantastic staff, great girly weekend”
5 of 5 stars Reviewed 25 January 2012

Just come back from a Hen weekend with the girls and wanted to share our experience of the Hotel Galles. Location was ideal, just off the main shopping area where we could do some shopping, short taxi ride from the clubs and nightlife.
We checked in for 2 triple rooms and 1 double and we were really pleased with the large quad room we were allocated which had dining table and kitchenette area... Ideal for the group. The second triple room was too dingy but the girls got moved the following day to another larger room.
The breakfast was everything we expected. One of the girls in the group had some food intolerance so the chef was happy to make her a specific breakfast when asked. The staff were brilliant ! Special mention of the front desk staff Claudia, Frederico and Sonyia who all helped us plan our evenings , booked taxi's , made recommendations and reservations on our behalf. The bar men Raj and Max were very accommodating, giving us information on the nightlife and areas to visit. They were all willing to help take photos and snapshots on our cameras for us.
Down side.... the rooms are noisy. You can hear every step in each room so I would hate to think about the noise us girls were making late into the night!!

Overall , I would strongly recommend this hotel for a girly weekend especially because of the Spa, location, free internet and of course the really helpful and accommodating staff team.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jinUk about BEST WESTERN Hotel Galles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Cozy hotel”
4 of 5 stars Reviewed 23 January 2012

Galles is a nice and cozy hotel in Milan. The rooms are small but really nice. The staff is very helpful. Free wifi in the entire hotel. Perfect breakfast. Good location.

Room Tip: Don't take the room situated near the dining room. It really noisy.
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask platonalex about BEST WESTERN Hotel Galles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warszawa
Top Contributor
112 reviews 112 reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“Chain hotel at Corso Buenos Aires”
3 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Location: Corso Buenos Aires just near the subway station entrance. You can feel the subway on lower floor rooms.

The single rooms were very small and have smal bed.

The breakfast offer was not european but really italion - to small offer.

The hotel interior needs renovation and it is old style, carpets everywhere on the floor...

The customer service was kind but check in and out was taking too long.

I take this hotel as a must because the trip was not in schedule and it aperas 1 day before arrival to Milan. Everywhere were fully booked. The value for room was ok - You pay not much and not much amenities and high standard You get.

Room Tip: Hmm... nothing to recomend I was using single room, for sure there are better rooms.
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  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by ksiazemati for Milan
Ask ksiazemati about BEST WESTERN Hotel Galles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARNALDO SBARRETTI, Direttore at BEST WESTERN Hotel Galles, responded to this review
20 January 2012
Dear Ksiazemat,
Thank you for your review.
The hotel is right in front of the subway station Lima. Thanks to its very strategic location makes it perfect to reach any Milan tourist attractions. All rooms have been tested sound proofing, having taken into account that the subway is very nearby.
The hotel has been recently refurbished in a classical style, using high quality of furniture (all made in Italy) by preserving the historical feature of the building. Rooms are different in style, colour and dimension, considering the 19th century building and the majority of the rooms have been refurbished with elegant colour, blue or gold, and using marble or parquet for floors.
At breakfast you can have several choices of food and beverages: it may include a simple Italian breakfast with a croissant and a cappuccino or you may have a more continental breakfast including cereals, cakes, bacon and eggs, cold meats, cheese, toast, several jam flavor, different juices and much more. For the little ones we also have nesquik and nutella.
We are very pleased to hear that you found our staff personnel kind, it is always very important to us to receive this kind of feedback as we are continuously aiming to deliver high standard of customer service. We will also take in consideration your feedback about the time of check in and check out as a stimulus to do better.
We are sorry to hear that you did not find a lot of facilities, as currently we offer to all our guest free wi-fi, free access to our fitness and spa centre with swimming pool sauna and Turkish bath, and a free bottle of water in rooms. However if you any suggestions of what we might offer to our guest, please feel free to write to us as we are constantly open to new ideas.
Come and visit us again on your next trip to Milan and you might have another perspective of the hotel.
The Management and the Staff
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Additional Information about BEST WESTERN Hotel Galles

  • Best Western Galles
  • Best Western Milan
  • Milan Best Western
Address: Piazza Lima 2, 20124 Milan, Italy
Price range (per night):* INR7,133 - 17,945

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