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Hilton Milan – reviews, photos

4.0 of 5
Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
Ranked #74 of 441 hotels in Milan
4.0 of 5 stars 414 Reviews
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414 reviews from our community

What travellers say about this hotel
  • Train station(15)
  • Executive Lounge(5)
  • Very nice(4)
  • Friendly and helpful(3)
  • Restaurant recommendations(3)
  • King size bed(3)
  • Malpensa Airport(3)
Traveller rating
    102
    206
    73
    20
    13
Only show reviews for Family (38) | Couples (113) | Business (109)
Date Rating
Bridgeport, Connecticut
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Convenient”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Most convenient stop-over for travelers arriving or departing by train. On our way back from Venice and on our way back home to the US, this hotel is located within a very easy short and safe walking distance from the railroad station, Milano Centrale, where the airport buses stop as well. Most helpful concierge, friendly check-in staff, comfortable rooms, the decor a bit dowdy and tired. Steps away from Milano's most efficient public transportation system.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MGD54 about Hilton Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review
10 February 2012
Dear MGD54,

Thank you very much for sharing your experience at our property with TripAdvisor readers.

I am happy hotel location was so convenient for you and the room comfortable during your stay.

In particular I am thrilled you felt the warmth of our hospitality, we are looking forward to welcoming you back upon your next visit to the city!

With kind regards,
Ariane Sacchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monte-Carlo, Monaco
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Typical business hotel”
3 of 5 stars Reviewed 30 January 2012

Hotel was clean although the corridors and the bathrooms were dated. It is actually centrally located next to the main train station which was handy due to a taxi strike the weekend we were there.

The hotel has a very business feel and would not be a good choice for a leisure stay except if your looking just for the basics. The decor is cold although modern.

Staff overall were nice and helpfull. We had access to the executive lounge which was nice and for the little difference in cost is worth it as the lobby is not very warm and the outlets in general were not very appealing.

Internet access even with access to the executive lounge is not complimentary which for a business hotel I though was strange but you can use the computer in the lounge.

Overall I would suggest this property for a business stay or find an alternative for a weekend getaway!

Room Tip: Get a room on the back side of the hotel as the front is noisy
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KsReview about Hilton Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review
10 February 2012
Dear KsReview,

Thank you for taking the time to post a review following your recent stay with us.

I am delighted you enjoyed the service delivered by Hilton Milan staff as well as the hotel cleanliness and our Executive Lounge.

Your comments are highly appreciated and I hope we will have the chance to exceed your expectations during your next visit to Milan!

With kind regards,
Ariane Sacchi
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Auckland, New Zealand
Senior Contributor
34 reviews 34 reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

We had room 614 for 2 nights. The room had a king bed, a flat screen TV, an in-room safe, mini-bar, tea and coffee making facilities, table, chair, desk and chair, drawers, ironing facilities, big wardrobe. The room had good fully adjustable air conditioning and heating, good lighting.
The bathroom had heating and a TV speaker.

On check in we received excellent service. They provided a map, highlighted shopping areas, bad areas (around the train station after 11pm).

Buffet breakfast is excellent. Wide range of hot and cold foods and large pastry selection.

As it was our honeymoon, they provided us with a bottle of sparkling wine and chocolate coated strawberries and kindly swapped the sparkling wine for a bottle of white wine upon request.

The decor of the hotel and room was really nice.

The location was 3 minutes walk to Centrale Station which connects to everywhere including International.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TimandKath about Hilton Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review
10 February 2012
Dear TimandKath,

Thank you for sharing your wonderful comments with other travellers on TripAdvisor.

It is a pleasure to read about your positive experience at the Hilton Milan and I hope to welcome your partner and you back very soon!

Warmest regards,
Ariane Sacchi
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Hilton Milan”
3 of 5 stars Reviewed 22 January 2012

Centrally located hotel,good connections to metro,bus and tram.
Clean rooms and good breakfast.
They make great cocktails at the bar in the lobby.
However do not expect something special.
If you decide to have dinner in the hotel do not expect to be wowed by the staff there - otherwise food was excellent.
The staff at the reception were usually friendly with some exceptions.I highly recommend Pio at the concierge desk - such a smiley face,always helping and in good mood!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Eden111 about Hilton Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review
31 January 2012
Dear Eden111,

Thank you very much for choosing Hilton Milan and for taking the time to share your comments with us.

I am very happy hotel location, room features and italian food&drinks met your expectations as well as the service offered by our Concierge Team, especially from Pio who will have the recognition he deserves.

I hope we will have the chance to welcoming you back at the Hilton Milan and offer you a memorable experience throughout every department.

With Best regards,
Ariane Sacchi
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Ankara, Turkey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Just ok!”
3 of 5 stars Reviewed 22 January 2012

Hotel was clean and the front desk was very helpful but don't expect to see a luxury hotel. Building is old and needs a total renovation in my opinion. There're much better looking hotels closer to the city center in the same price range.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask msbabacan about Hilton Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review
31 January 2012
Dear msbabacan,

Thank you for taking the time to share your opinion on TripAdvisor.

I am delighted you appreciated the cleanliness and service delivered by the Front Desk Team.

I regret the decoration did not meet your expectations and I would like to assure there is an ongoing big renovation plan that will be concerning our property.

I hope we will have the chance to welcome you back to Hilton Milan upon your next visit to the city,

With kind regards,
Ariane Sacchi
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Additional Information about Hilton Milan

  • Hilton International Milan
  • Milan Hilton International
  • Milan Hilton
Address: Via Galvani 12, 20124 Milan, Italy
Price range (per night):* INR9,474 - 34,330

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