I really did not understand why this hotel got 4 stars. I would give it 3r at most. The rooms were small, there were patches of unfinished drywall in our room. Worst of all, the service was horrible. We asked for hot water, the night guy just shrugged and gave us attitude. We had to ask the lady at the restaurant for some hot water....Then another night our room key didn;'t work, we asked the front desk and again gave us attitude. .Also the hotel was very far away from center. Paid for internet access. =/
- Raffaello Hotel Milan
