Hotel Broletto is beautifully decorated but badly managed by inattentive managers for whom the place is just an investment. (By the way, do not bother with the large tourist restaurant in the piazza next door---it is another investment by the "family" that runs the hotel, so the hotel staff is forced to recommend it.) This is the kind of hotel that ignores requests for simple things like clothes hangers. One morning the owner or manager was showing people around at 7 a.m. and awakened everyone on our hallway with her loud voice and clicking high heels. It wasn't easy to get a good night's sleep, in any case, because the location is very noisy (however convenient!). The ringing hotel telephone down the hall is unattended all night. The management ignores and even scorns the concerns of guests. The front desk is unattended after 11 p.m. and you are locked in after that hour (the lights are off in the entrance so good luck getting down the stairs and fumbling for the release on the front door.) Nobody answers the "emergency" phone number, even at 1 or 2 a.m. The young man who is supposed to be on duty in the hotel is busy running the restaurant in the piazza. Breakfast in the pretty breakfast room is a paltry offering of packaged starch from the local supermarket---nothing is really fresh. The young staff at the hotel are very nice, with one exception, but seem to fear the management. I wondered if the young desk clerks were under some sort of threat. They are not allowed to leave the desk to get a roll of toilet paper for you in the middle of the day.... In other words, this is the kind of sad hotel where the comfort of guests is absolutely unimportant to the money-grubbing owners or managers. They are rude, inattentive, chain-smoking control-freaks with no desire to make anyone else comfortable. Such a shame---the interior design is really quite lovely. Noise from the bars on the same street and the drunks who hang out in the arcade nearby prevented us from sleeping with the windows open at night.

This hotel was recommended for us by someone we knew. When entering the hotel, we had a good feeling: the hotel seems to be newly renovated in very beautiful, classic style. Also the room was nicely furnished, with good bed linen and toiletries. Unfortunatelly, in the bathroom, there was a very strong smell of mould, that made me avoid staying in the bathroom as much I could. In the shower, you could also see some dirt. Breakfast is included in price, which is not always like that in Italy, but it was rather modest.
Positive: very central, lots of bars and restaurants nearby (meaning, however, that it can also be rather noisy).

This hotel has obviously been recently renovated. It is now immacualtely clean and decorated in a a very modern style with lots of pale wood. It is an extremely good basic hotel, ideally situated in the centre of Mantova. A really good example of somewhere that meets its purpose and doesn't have delusions of grandeur.Would have no reservations about staying there again.