I booked directly with the hotel specifically expressing that it is our 10th wedding anniversary and requested a lake view room. They confirm Double room with balcony and lake view. When we arrived it looked like a 2 or 3 star "package" hotel. Good location with 5 minute walk to main area. Room dismal, dreary, balcony overlooked street where if you crane your neck round you may see some water in the distance. TV didnt work, side lights flickered, no tea/coffe making. Asked to move rooms to one with a view and was told fully booked only to find out the next day they had plenty of rooms! Asked for pint of lager & vodka & tonic. Ran out of lager and vodka. They asked if we were staying one or two nights and we jumped at the opportunity to "get out of there" and checked into a lovely 3 star hotel Paul down the road with huge balcony overlooking lake.
