Old hotel, no guaranteed parking, the room is spacious but the decor is depressing, absolutely no view, breakfast is basic, location ok. walking distance from downtown.
definitely not a good value for money hotel, I wouln't recommend it unless as a last resort. many more better options in the area.

Well. Where to start? First of all - this is NOT a 4-star hotel by any meanings. I have stayed in hostels with better quality to be frank!

Before booking this hotel I had to make sure parking was included and since Hotel Como offered free hotel-parking according to Hotels.com we booked one night here. Upon arrival we get to meet an extremely unfriendly and almost hostile hotel receptionist (Nadia). Sadly we interrupted her dinner and she started yelling about that parking was full so I had to park on the street. Of course, this is not OK in my opinion but arguing with her is like talking to a wall. Important to say is that the first impression of the area is that its dodgy, full of graffiti and doesn't feel safe to put a €50k car at night.

With this in mind we hoped that the room would be OK at least, but this was a huge disappointment. The room, no 201, was like a prison cell with bars in the windows. The general feeling was that you were back in the early 90's. Worn down furniture and floors with scratches. Also the cleaning was poor, we found lots of long black hairs in the bed. Yuck!

Worst of all was the bathroom and the lack of cleaning of it. Shower was quit disgusting with dirt between tiles and shower had bad pressure.

Any thing positive? Well. Not much to be honest but free wifi in the room, even though it felt like using an old 56,6k modem. Breakfast buffe OK.

Summarized: if you get room 201, make sure you get it changed. It was fully booked at the hotel during our stay so we lacked the possibility of this.

Ps. I almost forgot the thing that really pissed me of most. We both couldn't get no sleep since doors were slamming all night and toilets flushing. Felt like sleeping on a truck ferry. In the morning I told this to the receptionist (Nadia again) and she just couldn't care less! What a rip off!

Stay OUT!

We stayed for one night. The Hotel is pretty central and very modern. The staff were helpful and friendly.

Beware - To use the outdoor pool you need to wear a swim cap. Unfortunately we only found out when at the poolside.

The rooms were very clean and the air con was good. The only problem being that it was quiet noisy. We could hear others in their rooms and ladies walking with high heels.

The car parking was excellent.

Nestled close to the Swiss border on the shores of Lake Como the area has good access to and from Milan Malpensa airport. This is a great hotel, clean roomy well serviced room, friendly and helpful staff, above average breakfast with a large variety of choices. Hotel is located within a 5 minute taxi ride from the station. Roof top open air restaurant with bbq area and swimming pool, Servings were a bit average for the price, drinks were slightly overpriced, but a never the less a great area to relax in at days end, after exploring the city and the lake. Only drawback while we were staying was the slightly noisy building site next door but this no way detracted from the hotels ambience. Would recommend this hotel to anyone staying Como.