I stayed at this hotel in low season (late November). The hotel was really close to the train station (Como San Giovanni) and a right next to the lake.
I requested a single room with a view of the lake (as I was working near Milan and wanted to get awway at the weekend). I actually got a small double room with a juliet balcony with an amazing view of the mountains and the lake.
The room itself was an adaquate size for one, clean and fairly contemporary and the bathroom again was modern and a nice size. The numerous mirrors around the bathroom and room helped make the room look larger.
It should be noted though that the bathroom was more of a wetroom rather than a seperate shower / bath.
Breakfast was included within the price, and consisted of croissants, toast, yoghurts, cereals, fruit and some cooked things as well....pretty decent I would say. And in addition, the building that the restaurant is in was lovely, looked really historic but without being old fashioned and dated.

(sleep quality I have rated average as with the floor to ceiling window, I did get a bit cold - closing the shutter is however an option, but not one I chose given the amazing view)

Overall, the hotel is clean, comfortable and in a great location. For the price I paid, it was definitly worth it.

It was a very uncomfortable room, reserved for 2 nights but stayed only one..The breakfast Buffet offered was not worth the money paid.. The bathroom was too small to even turn around yourself.. Only good thing was very short walking distance to ferries which counts most in Lake Como..

We stayed at the Metropole Suisse hotel as part of a quick weekend trip from Milan. We got a good rate and I think we were given one of the nicer rooms because the occupancy was low in the hotel. We had a corner room from which we could see the lake on 2 angles - the view was really great! In addition, it was clear that the bathroom had been recently updated - the tiles and sink were really nice. And although in general, I think the feeling of the hotel is elegant, there are many parts of the hotel that could use an upgrade. The carpet, chairs and curtains in our room was really outdated, worn and sad looking. The hallways of the hotel were also dark and outdated. I saw into other rooms as we walked down the hallway, and to me it seemed that there was quite a bit of inconsistency in the size and feel of the rooms. For the price we paid, I was very happy with the value we got and I thought, all things considered, our room was pretty nice, but I think that the hotel needs to upgrade itself to bring it up to a consistent level.

The location right on the lake was terrific - could not have been better!

I found the staff to be all very friendly and helpful.

The breakfast was very nice and they actually make you a real espresso (not from a machine) if you ask for one -. for me this is a big advantage because a LOT of Italian hotels I have stayed in, unfortunately, have terrible coffee.

Wonderful hotel with large rooms. Our room had a veranda overlooking Lake Como whIch was wonderful. Alberto, at the front desk, was incredibly helpful in planning our day and very kindly handled all of our questions. The hotel is extremely convenient to everything in Como. Overall a wonderful stay!