We went to San Lorenzo October 2008 and this was really a great hotel. Excellent breakfast, a nice room with a view and balcony (ask for this when you book!), nice rooms and nice staff. And the Bus No. 1 from the train station stops almost outside the hotel.

loved the location of this hotel, we got it reasonably priced for it's location in the Citta Alta. the inside of the hotel was quite nice and the staff were friendly. however, it was spoilt by the noise and dust building site on the doorstep and the noisy social gatherings under the window late at night.

A really good location promised lots but delivered little.

We had asked for a room with a balcony and view. The room had a view of the building site, but the stink of stale smoke would have made us ill. We complained and were told it was a non smoking room but the previous guest must have smoked in it and the maid didn't mention it.

The alternative room we were given was apparently all that was available. No balcony though it would have had a closer view of the building site. We had to complain that a dirty towel had been left in the bidet.

The entrance path to the hotel which is an elevated metal walkway was right outside the room and we were disturbed every time anybody walked to the reception. We couldn't open the window as it was right next to the pathway.

We had asked for a discount when we had changed rooms, we were told it would be raised with the manager but even after the dirty towel incident we heard no more.

It isn't worth its 4 stars, and it is very expensive for what it is, but perhaps when it is finished and with more attention to detail it would be worth staying just for the location.

Recent reviews have mentioned building noise and indeed this is evident. I did not find this a problem and was able to lie in until 9am without being unduly disturbed although the site was right outseide my window. It's a shame but the hotel is being extended and improved so in time it will become a very good venue. The rooms are a little small but of a very clean standard, I would ecrtainly stay there again. The staff could not have been more helpful. There is no restaurant in the hotel but no shortage of all types of restaurants nearby which I would always choose over a hotel restaurant anyway. If you want total peace and quiet, with the extra building going on then perhaps this may not be for you at the moment but do go there when completed.