I have stayed in Bergamo a few times (great city) and fancied a change from the usual hotel, so tried the Piemontesse.

The rooms are a little small (but normal sized by Italian standards), simple, modern and clean. Perfectly adequate for a few nights.

No free internet in rooms, which is not good for a business traveller and the machine in the lobby, whilst on 1 euro for 30 minutes was in constant use as guests booked-in on-line for their flights home.

Bathroom was one of the best I've ever had in Italy. Modern, (very orange) but with a new, and propper sized shower! (Still no bath though!).

Breakfast was OK, but not as good as other places I've stayed in the city, but it was simple and adequate.

Overall, I would stay here again.

I made a reservation with this hotel for one night, with a webpage that allowed me to cancel it with only a day in advance free of charge. The payment should be done directly in the hotel.

They tried to charge me the amount of the money for three times, and told me that they would cancel my booking in case i didn´t pay. So I finaly paid them

But then I had to cancel my stay. I did it three days before our arrival. Although they just needed 5 minutes to charge me, they told me it could last 10 DAYS to have my money back. Well, it´s been 12 days since then and I still don´t have my money.

As you see, you cannot confide on them, as they´ve lied me, and have charged me as a "guarantee", though they don´t guarantee you to get your money back

Be careful!

Piemontese was our one-night stopover in Bergamo before boarding a flight out of Italy. Still, it was a very good experience - especially after staying three nights in a hotel that was not as friendly towards families with children. Upon request, Piemontese bought and provided a potty for our three-year old son, and otherwise arranged the room to suit a family. All of the staff spoke average to good english, were very helpful in everything, and had a good attitude: if the child is happy, the parents will be happy.

Location is excellent: just across the railway station square. Still, traffic did not disturb us. The room was newly refurbished, felt roomy and very clean. Breakfast was ample, had something for everyone, and was served at a suitable hour considering our early flight from nearby Orio al Serio airport.

We can recommend Hotel Piemontese to everyone, and will book again if we visit Bergamo.

Two separate stays in September... a Saturday night and a Tuesday night... on both occasions, I had a room at the 'front' of the hotel, that is, looking towards the railway station and MacDonalds. No problem the Saturday night but Tuesday night the road noise went on well into the night and started early the next morning.

Five reception staff encountered, four of whom were very pleasant. Staff at breakfast were not quite in the same league... Both bedrooms (second and first floors) were acceptable - it is a three star hotel, not four, and Bergamo accommodation is a little pricey.

As a previous reviewer has mentioned, make sure you use the airport - city bus ticket again to take the funicular up to Citta Alta.