Stayed here for two nights on business. As most reviewers say it is in a great location and staff are very attentive. I do think it's a pricer than it needs to be but not really been anywhere else in Bergamo to compare. Rooms were clean. However I was disappointed that it was a smoking room. There was no mention of what type of room I was getting at the reception and think it would have been good of them to mention before I checked in. As I was only there a short while it didn't bother me too much.

Breakfast isnt the best here. There is a nice corner cafe just on the right as you leave the hotel which serves much better breakfast. I never went to the restaurant but the prices looked extortionate! Best bet is to take the fenicular to better restaurants!

This is the second time I stayed at this Hotel. The receptionist gave me a complementary upgrade. Once again the mini bar was well stocked, the bathroom clean, and the room nice and cosy in winter. Our Balcony had a Christmas tree. You can get the 1A bus to infromt of the hotel from the airport. You can also get the bus to the Orio shopping centre. A Seven Euro ticket gets you 3 days unlimited bus and Fenicular travel. The fenicular is about 100m away and the best way to get to the bottom of the cita alta. The Jardino restaurant beside the hotel is excellent at lunch time and very reasonable. In the evening it is the best place to hang out with Prosecco about 7Euro. The breakfast selection in the hotel is excellent, staff are very professional.

I've been here many times, time to write a review.

Location is great (close to funicular etc), service is great and it looks like a nice hotel when You walk in.

But the rooms, at least the ones I've been sent are old, really worn out. Bathroom the same. Basically everything works, but they scream for a renewal.

Breakfast is good.

I have been traveling to Bergamo quite often for buisness. I typically stay at the Arli but have stayed at most of the other hotels in the area that are of similar quality. I've always been intriqued by the San Marco because the lobby looks very nice and I have heard the rooftop restruant is excellent. The room I had at the Arli this time had no internet access in the room (wireless at the Arli can be spotty) so I decided to check out and try the San Marco. I was very dissappointed by how old the rooms are in this hotel. Like many of the other hotels in the area (Arli, Best Western) some of the rooms are updated and some are not. I was given a very old room on the 3rd floor. The day I checked in the floor I was on and my room smelled kind of musty, I think maybe it was from the heating system being used for the first time that year. They shower didn't drain right, the water pressure was very bad, the doors don't lock themselves (when you leave the room you have to put your key back in to lock the door), the light fixtures are all 30+ years old. To top it off I never could get the internet to connect even though I had a pretty good signal. I am a computer programmer and travel quite frequently so I usually am pretty good at getting these sort of things to work, I also couldn't get my tablet or iphone to connect to the wireless so I am pretty sure it was something wrong on their end. Also the bed was pretty hard, I think that's more of an Italian thing as most hotels I stay at in Europe have the same issue.

On the positive side the room did have a small balcony (no good view though), the breakfast was much better than the Arli or the Best Western. The staff were all very courteous, I left my bag in the morning before I checked in and latet that evening when I was given my room the bag was already in the room waiting for me. The good staff cannot make up for the fact they should finish remodeling all the roooms so I will not be returning to this hotel again.