Two of my friends and I decided to go to Italy because one of my friends wanted to visit his grandma who was in the hospital :(. We wanted to go to support him and to have a nice change of environment for the weekend. We saw this "4 star" hotel online and thought it was a good choice since it was right near the small town center and it was a good price.
We arrived at 10:30 PM only to be greeted by a receptionist who had the personality of a zombie. She was very monotone and had no personality. We went up to our rooms and found that they were outdated and dirty. The walls have marks, there was no conditioner, and the ELECTRICITY DIDN'T WORK. I mean come on, I want to relax and go to sleep! We went down to reception and told the zombie receptionist that the power didn't work, and she acted like she didn't care. She strolled over to the maintenance room and called the a man into our room so he could fix the power. After 15 minutes he managed to fix the power, but only to have it fail 10 seconds after he walked out of our room. The beds are mediocre because they are made of cheap fabrics and have no comforting appeal at all.
The next morning we went down to the breakfast and they had an average selection of food. It was rather cheap and oily. After we went out for the afternoon and explored the town and had a nice lunch. I love the small town of Santa Margherita though!
For those of you who want to have a nice little weekend in this small town, I STRONGLY advise you not to come this hotel! It is has a cold, eerie feeling at night as though someone is always watching you and the staff makes it even worse because they aren't attentive.
Just dont come here if you want a good experience and a good sleep.
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