My husband & I travel to Rapallo twice yearly since his mother lives there. Our usual hotel was booked, so we decided to stay at the Mira Mare. We found a junior suite room & rate via their internet site. Upon our arrival we were told that our reserved room was still occupied, so they put us in a regular room but still insisted on charging us $180 (which was the junior suite rate) instead of the $90 rate (which was posted on the sign on the back of our hotel room door). We asked to speak to the manager who was standing right beside the clerk. He refused to acknowledge us or speak to us. We checked out the next morning & were charged the $180 rate. When we returned to America, my husband contacted American Express (since we purposely paid with this card so we could dispute the rate). Thanks to AmEx, we paid the $90 rate instead of the $180 rate. They still managed to charge us for breakfast too which was suppose to be included in the room rate. The capuccino was horrible, & in addition, we had a piece of bread. I will never eat or stay at this hotel again because of the poor management & their total apathy. Do yourself a favor & stay at the Hotel Europa or the Rosabianca.