A Gem ! A family owned and operated hotel, for three generations, that is centrally located and spotlessly clean. The staff are polite and helpful. Silvana and Claudio's son Lorenzo who works the front desk is an encyclopedia of information and always willing to help. We enjoyed our stay and would not hesitate to stay again. Great value.

I have stayed and dined at the Hotel Riviera numerous times over the past seven years, and have recommended it to my friends. My recent visit reminded me how much I like it. The location is superb, with lovely views over the Gulf and the harbour. The rooms are clean and tidy if a little spare- what I'd expect in a proper hotel of this star rating. But what really clinches the deal is the excellent and friendly service which starts with the owners Claudio and Silvana and extends to every member of staff, most of whom have been here for many years. And don't miss dining in the restaurant- it's one of the best eateries in town and frequented by locals.

Having arrived in Rapallo without reservations, I was fortunate enough to stop by the Hotel Riviera where I consequently met Claudio And Silvana Gambero, owners of the Hotel. Because of them I ended up staying an additional three days. The attention and service that they show their clients is something not found often and the knowledge of foods & wine that Claudio has is readily seen in the manner in which he proudly serves his guests in the hotel restaurant, Il Gambero. I have often recommended the hotel to my friends that love to travel thru the Italian Riviera.

Rapallo is beautiful and this is one of the most historic hotels in the city. We had a beautiful room with a view of the ocean that absolutely could not be beat. The room and bathroom were both very spacious. The staff was very friendly and helped us purchase some tickets for the boat. Overall it is a beautiful and well run hotel.