They enticed us here in the winter with an extremely cheap price, but they treated us just like someone paying 500 euro/night in the summer. It is not unheard of for hotels to offer such cheap deals, and then sting the customer with extra charges on their credit card - but not here, we paid the rate booked online, and never felt any pressure to pay anything more. It was a relaxing and enjoyable 3-day weekend, and we were lucky to have some exceptional weather, close to 20 degrees each day, which is not uncommon for February in this region. The sea view was amazing, the property is really luxurious, and our only disappointment was that we couldn't try the beach. Being about 10 minutes walk from the town, it is a very quiet location, but you can easily reach any of the restaurants.
Room Tip: Sea view room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 November 2011
Dear Guest,
We thank you for your positive comments written on the occasion of your weekend of stay at the Excelsior at the beginnng of the year.
We are delighted to hear that you fully enjoyed the experience of being our Guest appreciating the property and its view, as well as the town of Rapallo.
Furthermore, you were rightly lucky to have an exceptional weather last month of February with a particular high temperature.
We hope we’ll have the pleasure of welcoming you back again during the summer in order to try our Beach Club with the infinity pool and our terraces.
Thanking you again for your attention, we send you our warmest regards from the Portofino Coast.
Aldo Werdin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC