Villa Accini was a great disappointment to us. It claims three star rating but falls well short of that standard. The building and grounds generally are tired and neglected, in need of repair/ renovation and also routine maintenance and cleaning. There were many issues, but the one which most affected us was the damp problem in our room (number 11) which had lifted paint and render from a substantial section of wall and caused the growth of mould with the associated bad odour throughout the room.
We were charged an inflated price for the room. I found hotels of much higher standard actually in the town of Monterosso at around two-thirds of the cost. I queried management of Villa Accini about this and they responded by telling me that I had come through a booking agency (which interestingly had advertised 'lowest rates guaranteed') and they had loaded their normal rate to cover the 16% commission charged by the agency. The loading actually worked out to rather more than that.
Therefore my issues with Villa Accini relate partly to the hotel itself as it is not up to the standard claimed and is overpriced even at what they quoted as their direct booking rate. There is also the matter of booking through an agency when the room rate is loaded so heavily, allegedly to cover the agency commission. Of course that was not disclosed at the time of booking. As the saying goes, ’let the buyer beware!’
On a positive note, the staff were pleasant and the buffet breakfast was good.
However, overall we regard Villa Accini as an unsatisfactory hotel at an inflated price.
- Accini Hotel Monterosso Al Mare
