The recepcionist, this time a blond, tall thin man in his early thirties, happened to be extremely unpleasant, bad mannered, treating us like he was doing us a favour to lodge us. The rooms and breakfast are o.k., the location quite central, but the management should definetely change the staff who deals directly with the clients, they can make the place a nightmare.

I stayed for one night at this hotel. It does what it says on the tin, it is basic but clean and relatively comfortable and is in a good location. Despite the other reviews, I found the breakfast to be fine with a lot of choice although I agree the dining area is rather small but certainly not a problem out of season. Breakfast is available from about 7am to 10 or 11 am so no complaints about that. In fact, my only real complaint was one particular Receptionist who I encountered twice - once after I booked and then during my stay. I The booking was made from a hotel in Slovenia and when I rang to check they had received my booking, I was told that I had booked a double room, cancelled and booked a single room and because I had cancelled outside their cancellation period, I would have to pay 60 euros on top of the price for the single room. When I tried to explain that she had got it wrong, that I hadn't booked a double room, she was insistent that I put it in writing to the booking agents but that I would have to pay. When I told her I didn't understand how this could have occurred, she was very abrupt and curt, shouted "you will have to pay!" and slammed the phone down. Not a good start. It then took me 2 hours and an international call to England to be told that the hotel had indeed made a mistake and it had been sorted out so I wouldn't have any further problems. This had taken me a long time out of my holiday plus associated costs to sort out an error not of my making. On the morning I was due to leave, this particular receptionist was on duty. I introduced myself as the person she had made a mistake with over my booking and waited for some form of acknolwedgement and apology. None came. She said the error occurred because the booking was made with a person of the same name. When I replied that my both my Christian name and surname were very unusual in England, she became surly and agitated. When it became obvious I wasn't going to get anywhere, I asked for my passport back which I had previously been advised I could have, she again very abruptly told me I could have it back when I paid. I found her manner extremely rude and unhelpful (she's blonde with short hair, late 30's, distinctive voice). Be warned - don't mess with her! Aside from that, the hotel is what it is. If you're just passing through the city either on your way somewhere else or before taking a flight home, it is fine - just don't expect any form of civility from that particular receptionist.

I stayed in this hotel for 1 night, the room was very clean and comfortable, and the breakfast was very good. Very good location and friendly staff. Would stay there again if going back to Trieste. I would recommend this hotel.

The location is quite good - just around the corner from the Canal. And the place was very clean. There's also free wifi. There's the good. The bad - it was easily the most uncomfortable bed we have ever slept in. In all sincerity, I have been more comfortable on the ground camping. I continued to wake up with springs digging into my back or side. It is also extremely loud - people walking down the hall sounded like they were in the room with us.

It was much more like a hostel than a hotel. I imagine there are nicer places for the €60 per night, but we paid for the location in the centre of town this time. On the other hand, it is only Trieste so we should be able to find better.