The people here are so friendly, it's hard to reconcile with the tenement-slum feel of the place. Seriously, I am sure they don't own a vacuum-cleaner; I saw a staffer sweeping the lobby carpet with a broom, and that's presumably how they "clean" the rooms too, because the areas around baseboards/corners was filthy. The walls were so dirty they were nauseating; I wanted to take a photo for you but couldn't stomach it! Pillowcase was wrinkled just like it gets AFTER someone has slept on it; can only assume the sheets hadn't been changed either (?). A previous guest had left clothes in the drawers--nobody had checked. Bathroom was clean, but no bathmat and water floods the floor after a shower; no hand-towel, no extra tpaper--you're in the army now!
Went downstairs on Day 1 at 7:30 AM, and breakfast was ready and waiting. Days 2 and 3, went down at 7:30 AM and all was locked up and deserted (front desk opens at 7 AM. Right.).
The weirdest part was the big front room near reception: dirty and untidy, full of high-chairs, kids' toys everywhere, garbage bags--and during the day full of people with babies, all day long. They didn't seem to be guests; they certainly weren't workers; so who WERE they?! It was bizarre, like I had intruded into some unkempt daycare center--definitely did NOT feel like I was in a hotel. The 10:30 AM checkout time didn't help, either...
If you must stay here, just keep telling yourself how cheap it is. I've stayed in similarly priced hotels throughout Italy but they were never so bad as this!
- Al Giaciglio Hotel
