My husband and I enjoyed our stay at this hotel, however our expectations were not over the top. I did not expect a 5 star room or hotel given the fact that Ravenna does not have that many hotels to begin with. This wasn't the nicest hotel we stayed in, but also not the most expensive.

Ravenna as a whole I was not impressed with. We were there on a Sunday in June and literally EVERYTHING was closed. Even a number of restaurants were not open. We did eat at Osteria del Tempo Perso which was close to the hotel and it was GREAT!

I was very happy with the service and welcome we received. We had to get up early (5am) to get to another small village and the hotel arranged a small package for us to bring with us for breakfast.

Overall I would say that this is a nice hotel for the area and I would stay there again.

I spent 2 nights at this hotel in September, and was disappointed with the facilities. The location could not have been better, but the overall feeling I had was depressing. The upstairs large hallway was cold and uninviting, the breakfast was uninspiring, and my room looked "tired" and the lighting was poor. My bathroom was the the best experience in this hotel, and I will not stay there again.

I stayed one night and found the interior decoration was so sophisticated. My room-junior suite room named "Verso il Blu" was large, clean and elegant. The room light was little dim but it remained me of the Medieval Italy. The location is ideal for sightseeing as well as shopping.

We stayed in this hotel for 3 nights and found it to be clean, the service pleasant and helpful,and the location ideal for taking in the usual sites.Perhaps it helped that I speak Italian, didn't drive a car, and that we went in October when air conditioning wasn't an issue, but overall we found this hotel to be an enjoyable experience.The dinner with its excellent serive that we had there was one of the most memorable on our 3 week vacation in Italy. Hats off to the Cappello!