They made a mistake with our reservation for a family of 4 when we booked a suite for 4, yet the 'suite' only slept two. The sofa bed in the suite not only could not open because of the dimensions of the room, but it could not fit two teenagers (it must have been about 10 cm larger than a single bed). We had to get a second room -- the only available and ended up paying about 490 euros ("as there were no other rooms available sorry", an exorbitant sum for a small hotel in the little town of Modena.
Also, the telephone numbers listed by the hotel on the reservation confirmation were mistakenly wrong......
Breakfast was even worse. One stale croissant available at 9 am, and two pieces of stale bread wrapped in plastic. No eggs and the coffee was bad. And this was supposed to be a 4* hotel and was also affiliated with a restaurant. NOt the case.
Also the distance from the hotel to the old town center is significant and was a long walk for us. It is not 'at the town wall' as stated. We stayed in January of 2006.
Don't get scammed.
- Real Fini Via Emilia Modena
