From the narrow street outside, the place does not stand out much. However, on the inside the building is tastefully decorated, clean and cosy. Between the decor and the small team of very good staff, the place has its fair share of personality. Our room was simple but clean and well decorated and in the shortened daylight hours of November became our home from home for 3 days. The heating when we arrived was, if anything, overly effective but easily adjustable.
The staff gave helpful, friendly and attentive service at all times - wihout this becoming obtrusive. They took time to recommend a few restaurants (both that we tried were fine) and gave some directions to help find our feet in Bologna. The staff were happy to book restaurants and taxis for us and I suspect they'd pick up the phone to help in other areas if asked.
Despite the small size of the place, there is a small private spa area (bubble tub, steam room, shower, and chairs) which was candle-lit when we used it. There is also a tiny bar area adjoining the lounge and a more private snug of a few tables on a small landing half way up the stairs.
We had a small problem with lively voices or cars/mopeds making noise in the street below - but this happened only a few times (and then only momentarily) and petered out before midnight.
Overall, a firm recomendation and a place I'd be happy to stay at again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC