This is a very pretty hotel with a great outlook and amazing pool. However we booked on a weekend and had terrible service the whole time because of the fact there was a wedding on both days we were there.
The best (worst?) example is, bearing in mind this hotel is in a middle of nowhere location, they initially refused to let us eat in the hotel restaurant as they were 'fully booked'. At no time during check in were we told to book the restaurant if we wanted to eat there, and the fact there were only three occupied tables when we were refused was unforgivable.
I was also very annoyed to travel out to this country hotel (at least half an hour from Bologna) and be given a room with a view of an internal courtyard roof instead of the countryside view that 90% of the rooms must have had. When we tried to change rooms at 2.00 in the afternoon, apparently they were 'fully booked' and we couldn't change.
- Monte Del Re Residence Hotel
