I still have more to say! It may not seem possible to add to the many praises written about this sublime B&B, but I wanted to add my own.
From the moment one begins communicating with Agostino and/or Roberto, your experience with their special type of attention and service begins. They are friendly, helpful (and funny) and offer to make arrangements for various services/reservations before you arrive. The personal connection is made almost immediately which made me anticipate my stay at the B&B more than anywhere I have stayed in a long while.
It met my expectations and more. I stayed for four nights in March in the palatial Red Room. It is large, beautifully designed and decorated, comfortable and spotless. Paintings on the walls, throw rugs on the floor, tablecloths on the table, candies by the bed side, bowl of fresh fruit, napkin covered tray with wine glasses and welcome bottle of wine and full mini fridge with many choices, all gratis. And, the Murano chandelier just for extra character and charm. And, the Wifi is fast as lightning - and free.
The bathroom is large, with a nice hot shower and a built in heater that can warm up the room before you shower. The towels - as are the bed linens - are plush and soft.
It is though, the two attentive, smart, funny and larger than life personalities of the two men who run this business that make it the place you want to come home to and spend time in. There is not a question that will go unanswered, a desire that will go unfulfilled, a request not responded to; in short, these two people have discovered the formula for running such a business: anticipating guests' wants/needs and offering those services with warmth, style and care.
What seem like "little" touches, really are anything but. They are significant touches. They signal an understanding of what makes someplace like this so desirable, that makes it a place you want to return to, that you will you remember when gone and encourage people to experience for themselves. That is not a little thing; it is an enormous thing and they do it successfully and with what appears to be with ease though it is clear there is hard work that goes into making this extraordinary small hospitality business shine like a polished diamond.
I had a leg injury which forced me to cut my days short as I couldn't walk as much as I would normally. It would have been terribly disappointing - and depressing - if I had been staying in some bland hotel while hobbled but I was not - I was staying in one of the most comfortable homes I have ever stayed.
When I wanted a change of scene, I left my room and sat to read either in the living room or on the small balcony. Roberto or Agostino would offer (and I would accept, of course) a coffee or a glass of wine. We would chat, or not. They do not in anyway intrude.
If you want to partake in the communal breakfast, it is treat to do so; endless cappuccinos, fresh food and good company of people from around the world. If you choose to have breakfast in your room, that is also your choice. Up until around noon if you so choose.
I am certain that anyone who appears on the doorstep of Antica Residenza d'Azeglio will have an experience that will make their trip to the beautiful city of Bologna just that much more enjoyable.
And, it is not possible to write a review without confirming everyone's previous comments about the perfection that is their cappuccino. I did, however, get an explanation from Roberto about just how to make the milk so silky and creamy. Ask him: he will be happy to tell you too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC