We started off badly..I e mailed for a reservation and received no reply so 24 hours later I had to call.....we confirmed a room at 100 euros.....checked in by a young man called Adriano who could not have been more pleasant and helpful...restaurant shut as a Sunday night so he directed us to an excellent alternative. He told me breakfast started at 7,.00am...I cam down at 6.45am to pack the car and could not get out of hotel...front door locked and went to kitchen and the emergency door was firmly bolted and I could not open it...a real fire trap in my opinion...I got into the office and by sheer luck the first key I picked in a jar fitted the front door...but by 7.00am there was not a sole at the hotel...so no chance of 7.00am breakfast...we left and I e mailed for a refund of breakfast and the 20 euros as my wife had paid the bill and told me later it was 120 euros. In the bedroom the waste basket had not been emptied from the previous occupants and the water glasses had previously been used and not replaced..I woke at 3.00am and was freezing..the hearing system is stuck at 21 degrees and I do not think was working so we froze. Adriano answered my e mail and said the owner would reply the next day...so far after 8 days I have heard nothing....we have been traveling around the world for 10 years and this is by far the worst experience we have ever had...avoid. The owner told me it was an hour to the airport...maybe at 2.00am but it took us an hour and forty minutes...there are a lot better hotels than this.
- Adriano Hotel Tivoli
