Had some trouble finding the place because the street and directional signage was turned the wrong way at the intersection where you have to turn onto the road taking you to their location. We drove several miles past our turn before realizing we must've missed it. (Not the hotel's fault.) When we arrived early at 12:30 pm, our room was not ready, but we were told it would be ready in 20 min., so we got our bags from the car (no porter) and had lunch in their ristorante while waiting. We requested a jr suite with view of Villa Adriana, and got the 1 suite fitting that description, but the view of the Villa was non-existent because huge pine trees block the view from the windows facing the Villa. The only views were of the house & yard nextdoor where one of the owners lives. The room looked as if it had been dusted only, not vacuumed, and a damp rag had been run over the bathroom fixtures. Had to request towels because there were none left by the maid. The bedroom was quite small and they should consider knocking down the wall between the sitting room & bedroom to enlarge it. The bathroom lighting was extremely poor and insufficient for shaving or makeup, so makeup had to be applied where the light was best---in the sitting room. The carpet should've been replaced years ago, and the dreary, dark, heavy window curtains also need to go, altho they do block out light and sound at night. The best thing about this place is the food in the ristorante. Had 1 dinner, 1 lunch and 2 breakfasts here. Can definitely say it's the best restaurant within miles, so don't bother walking to dinner to a nearby ristorante -- they are there but pale in comparison to the menu and quality of food at this place. Service is also not the best unless you have a reservation for a meal. Even tho we were guests, we found it difficult to be seated for dinner because we did not make a reservation, and there was a dinner meeting of local lawyers going on in one of their dining rooms. All hands were taking care of the lawyers leaving only 1 server for the main dining room guests (15+ tables). Also was never able to access internet on the 1 computer used by the office mgr because there was some kind of firewall system set up on it we couldn't get past. I'd recommend this place for a great meal, but that's all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC