Checked in and was told we had to leave for 4 hours. This hostel is run by a family ( i think they wanted the place to themselves for the duration of that time). We were literally run out of the place 10 min. after checking in. There was no toilet paper in the bathroom for hours. The "staff" is not friendly. They advertise T.V. and playstaion, however the family members take over this room because in actuality it is their family room and they make it apparent that you are not welcome in it. I was bit on my eyelid and head by a bug while snoozing for 30 minutes, and I now have bedbugs. We were told we needed to leave the common area at midnight, and since there are no plugs in the room it became a problematic situation when our computer started running out of batteries. We were told to leave the common area room because there were people trying to rest, however right when we left there were "staff" and family members started hanging out. Once again, they wanted the space to themselves. I have no problem giving up my space especially if staying with a family, but since I am paying I should be able to use the facilites offered, hopefully have clean sheets, and be able to shower without a broken showerhead which would cost way under what they make off the people they take advantage of on the daily. This family should practice what they preach and maybe not invite people in thier home year-round, and rip them off. Bad karma, ciao bella.

The only good thing about this hostel is stepping outside of it and being in Rome. If you don´t care about it being, clean, comfortable, safe or quiet, stay here because its cheaper than others. There is no one in reception to help you,or give you a room, we had to leave our stuff there in the middle of people laying down wherever they could, and then come back several times until someone took notice. My sis and I satyed at the only room available, the rest of the beds where divided by sheets, no doors, there are no lockers and no locj for the room and there was something in that room (and do not do as I did and look under the bed yukkk! so dirty) that gave us allergy every night. The owner and his crowd, its not even people staying in the hostel but rather friends of him, stay until late drinking and shouting, and in the morning thay go on with it again. Also, a girl who worked there said he was very unprofessional to them, she was leaving the place, and with her left the last bit of hope for someone nice to be around.

We ended up in Ciao Bella's because there was a double booking at the hostel we actually booked. We were "welcomed" by the sentence: hello, I'm sure I've seen you before. Later one we discovered our hosts smoked and partied in the lounge while they have forbidden it to us and a bunch of friends stayed over in the coaches their. Hygiene was low, with bed beg bites as a result...

We stayed here in 2008 and despite booking two beds, we had to share one for a night! Apart from that, the hostel wasn't as bad as some of the previous reviews testify. Having said that, I can understand the property might be hit or miss. Rome is a beautiful city so if you just need somewhere to sleep so you can venture out at sunrise, give this place a go.