I had a really bad experience with this hotel , or better said HOSTEL. I think they are missing the "S".
First of all, quality of service. Reception schedule is only from 9.30 AM to maximum 4.00 PM. If something happens outside these hours and you need assistance, there is nobody you can contact. The stuff is totally unfriendly and didn't help us at all to solve the room problems. They simply didn't care and didn 't solve our problems for one week.
Then, the biggest problem: the heating does not exist, because the owners want to save it! We spent more than 1 week there in the cold. Actually, it was better outside, as it was sunny,. When we asked, we were told that we can have heat only in the night, between certain hours.
The services presented on the site are not entirely true. I haven';t seen any ironing board there. Then, there is a very small TV and a small fridge, which usually do not work. They are just decorating the room.
For the location, is closed to Termini, a very good place for public transport, but the incovenient is that it is close to the railstation and it is dangerous.. Pay attention when you go out at late hours inn the night.
All in all, I do not recommend this hotel and I will never get back there,.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC