The owner of this B&B emailed me to confirm my reservations and to give me directions to the location. I asked about a baby cot for my 18 month old son and the response was "Sorry we dont have baby cot!??!!?, we hope he loves to sleep in the night" I wasnt really sure what that last part meant and tried not to read too much into it. Almost 2 weeks later, he emails me to tell me his B&B is overbooked, and I could book a "more comfortable room" in another B&B next door, or I could cancel the reservation. Needless to say, I am more than annoyed, because now, I have to scramble to find a decent B&B, all this after I put a lot of effort into planning in advance. Besides, why does it take him 2 weeks to realize that the B&B is overbooked?! I would not recommend this place, unless you don't mind being left hanging at the 11th hour.
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Amendola House – reviews, photos
Via Camillo Mariani 13, 00135 Rome, Italy
Hotel amenities
Professional photos
Baltimore, Maryland
Reviewer
“Never got to see this B&B”
1
person found this review helpful
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Stayed April 2010, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calabrese50, Proprietario at Amendola House, responded to this review
19 January 2011
Dear customer,
I would like to underline that the authorized B&B in Rome could have a maximum of three double rooms for rent and it could be possible ( very easy) to fall in a overbooking position.
The important is to manage the overbooking in the sense of offering a solution to the Customer. This is what I did: I offered you another accomodation in the same area, of the same level and at the same price. This is the standard all over the world, either if you book an hotel, a B&B or a flight. What's the matter?
I apologize for my English and for any misunderstanding about your baby. I look forward to host you in the next future.
Regards
I would like to underline that the authorized B&B in Rome could have a maximum of three double rooms for rent and it could be possible ( very easy) to fall in a overbooking position.
The important is to manage the overbooking in the sense of offering a solution to the Customer. This is what I did: I offered you another accomodation in the same area, of the same level and at the same price. This is the standard all over the world, either if you book an hotel, a B&B or a flight. What's the matter?
I apologize for my English and for any misunderstanding about your baby. I look forward to host you in the next future.
Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A Venere.com Traveller
Paris, France
“Excellent accueil de Francisco...”
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Stayed April 2010
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Sicilia
1 review
“Ottima ospitalità”
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Stayed March 2010, travelled as a couple
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A Venere.com Traveller
Santeramo in colle, Italy
“Buona Ospitalità”
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Stayed March 2010
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Additional Information about Amendola House
Via Camillo Mariani 13, 00135 Rome, Italy
Price range (per night):*
INR3,809 - 5,601
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