Reservation made before hand expecting to pay 300 euros on arrival. Prior to arriving our credit card was charged 234 Euros. When I questioned (via email), they replied it was a discounted rate, and a bottle of wine would be waiting for us upon arrival. So expecting that since it was initiated by them I did not have 300 euros upon arrival. The proprietor Armando refused to let us in the room and demanded 300 euros. We told him we had paid $333. Cdn dollars to Domus Betti on our credit card but he did not believe us. This necessitated a long distance call(not from his phne though) to our credit card company (Master Card who were excellent), who provided transit numbers and transaction numbers. We provided them to Armando, who checked with his bank twice, as he said this was not how he did business. He eventually gave us the key to the room then demanded the remaining 66 euros. At this point after being up more than 24 hours we gave him the remainder. Aside from the silver fish in the bathroom the accomodation was adequate. Breakfast consisted of 2 cello wrapped pastries, juice and coffee. He also provided a fruit bowl, and before we left, a bottle of wine. Anyone can make mistakes but it was his intransigence, insisting we had not paid that put us off. He is either very confused, or a scoundrel. If you give your credit card number to him beware! Also the rooms are not ground floor and the photos on the web site are carefully staged.If you have lots of luggage or have trouble with stairslook elsewhere.
