“Good and bad... beware of limited shuttle service”
About the location, like all other posters have pointed out, this hotel is not near Rome city center and also quite a walk away (about 1.5 mi) from the nearest metro station. The free hotel shuttle buses run on a very limited schedule. To/from the metro stations, about 6 to 8 times a day (latest pickup at around 18:45). To/from the airport (Ciampino), only 2 or 3 times a day. If you don't want to use the local buses and only want to rely on the hotel shuttle, you better check before booking if the schedule suits you.
We decided to stay at Hotel Capannelle knowing beforehand that we will use local buses (very cheap, 1 Euro single journey including metro), so we knew what we were in for. A taxi from Ciampino airport to the hotel (only 3-4 mi away) would cost 30 Euro... Unwilling to fork out such a ridiculous sum for a short journey (and the hotel shuttle of no use for our arrival time), we embarked on a public transport journey involving 3 legs and at least 45 minutes: Cotral bus outside of Ciampino airport to Anagnina metro station > metro Anagnina to Cinecitta > bus 654 from Cinecitta to Via Siderno near the hotel. Beware that the local bus only makes a stop when someone presses the button. So, having not yet been to the hotel, of course we wouldn't have a clue when to press the button. With my very limited, cringe-worthy Italian, I asked the driver 'Scusi. Va Hotel Capannelle?' (does this actually mean anything in Italian?) The driver kindly answered with 'Si, si, @#~%*&^#&!' and at our stop signaled for us to get off. Anyhow, my point is that it was certainly manageable and a rather fun adventure, but if you want a straight-forward, hassle-free transfer from Ciampino to Hotel Capannelle, don't use the bus+metro+bus approach.
The hotel itself was decent. I think the star rating means different things in different country. In the UK, one would expect tea & coffee in the room for any 3/4/5 star establishments, but not found in our room at Hotel Capannelle. On the other hand, there was a bidet, a telephone, and an ALARM!! in the bathroom, which are rare features in UK hotels. The ALARM is an innocent looking pull-cord in the shower... Well, at home, we have pull-cord switches in the bathroom for lights, fan heater, etc. So, naturally I pulled on this unlabeled cord in the hotel bathroom wondering what it's for... in the middle of taking a shower, sirens going off in the bedroom, that was frightful yet comical. No firefighters broke into our room to rescue me, so I guess it didn't alarm any hotel staff.
Overall, the room was clean, good size for an European hotel. The breakfast was okay for continental (small selection of hot food - don't expect a real full English). And the staff were generally pleasant. The bottled water in the mini bar fridge was surprisingly reasonably priced at 0.90 Euro. Had one dinner at the restaurant, didn't like the food.
I stayed at a bargain deal, so rating it as 4/5 overall. Had I paid its standard rate, I would've expected a lot more and this hotel would've been only maybe a 3 for me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC