This is one of those Italian establishments where you check-in at one place, but they drive you to another hotel because the first place "was full" but "we're taking you to a better one." The attractive hotel website was nothing like the room we got. The traveler reviews on tripadvisor.com and hostelworld.com stated that there was "a kitchenette, a wonderful breakfast at the bar, and a spacious bathroom." There was no kitchenette, breakfast was just bread and tea/coffee, and the bathroom was so small that you couldn't shower without brusing your elbows or causing a flood. When I wrote about my experience on a travel website, I received two personal emails from this hotel telling me that I was "very stupid" and "I ate your stupid smile." I do not recommend this hotel because what was offered on their website did not match what we got and for the way they handled customer dissatisfaction so unprofessionally.
