We booked 4 days in Rome and Serendipity was a good choice,looking from the outside;I understand that the building is old,and they(owner)cannot do much about it;But there are lot sof things that CAN be fixed;shower was not draining properly,remote control was not working,BRAKFAST was a big joke-a coffee and ONE piece of pastry-that is not breakfast,and served outside the premisses.NOT recommended,or at least not for this price!!!

We were looking for a place to stay for a night to catch a train for the next day and this place fit the bill. It is very close to the train station and even though the area is not the nicest, it feels very safe and is gated with video cameras. The room was very clean and looked liked it had been renovated recently. Really nice bathroom and little balcony. The staff did not speak much English at all but they were nice and helpful. The biggest negetive is that this place is hard to find at night and they don't give very good directions. Take these instructions with you if you go: Basically, from the train station, you should exit the station doors on the right hand side onto Via Marsala. Turn Right onto Via Marsala, then left onto Via Castro Pretorio. Now here's the tricky part. The hotel is on Viale Castro Pretorio (not Via) Via Castro Pretorio becomes Viale Castro Pretorio so keep walking down Via until it becomes Viale at the stoplight. At the stoplight, contine straight, you will see a big sign for Hotel Enrico-this is where you want to go as Serendipity is in the same building. Simply buzz at the gate and they will let you in. Would recommend staying here if you need to be close to the train station. Would not recommend if you are vacationing in Rome for a couple days-stay somewhere closer to the sites. Hope this helps!

This hotel should not has a name as "hotel"... Fiestly, you shoul not believe in this hotel website, because all photos are not real. Only facade of Serendipity is really nice, but all thing inside are horrible. recweption is in the same building but not in the same staircase!!! So... to get to the rooms, you have to go ONLY by stairs on the 3rd level. There is a lift but from early 80s and does not work. At room you have beds which in fact are big mattress (when I seat on one, everything collapsed, because one leg of this bed was not fixed at all !!!). In the bathroom there was one BIG, horrible fungus just around the shower, so like that I could not take shower during 3 days!!! In the room you have only blanket and bed linen.To eat the breakfast you have to go outside from the hotel and go to another street (2min walk), and there is small bar in which you can eat simple sandwich, crossant and drink tea or coffe- thats all. I defenetely not recommend this hotel ( or only for them who do not care of fungi, derties and do not need shower)

i do a LOT of budget traveling, and please understand my standards are not that high. this hotel was repulsive. it was filthy and dark and dingy. the beds felt literally like sacks of nails. there were dead mosquitos stuck on the walls (yes, more than 1 mosquito & more than 1 wall), with BLOOD SMEARS from the mosquitos. cobwebs in the bathroom corner. the curtain broken & hanging off the rod. i felt repulsed spending 1 night here, and was terrified of getting eaten alive by bed bugs. when explaining to the management the next day that i wanted to leave, they were absolutely impossible. they insisted i had booked online & could not cancel (although the website was VERY clear that this was NOT a pre-payed booking. it was a reservation with a small (3% or something?) deposit required. it was even cancelable, yet they tried to insist that i actually hand them cash for all nights i had reserved. i finally ended up leaving without paying for anything at all, but only after the owner came to the hotel & there was a screaming match. i'll admit decent budget accommodation is nearly impossible to find in Rome, but this "hotel" has repulsive rooms, repulsive service, and repulsive attitudes. spend a little extra money to stay somewhere comfortable. i recommend the Astoria Garden or DEM Guesthouse.