we booked 5 nights here based on triadvisor reviews, our flight was delayed because of the snow and so missed the first night (we had no idea how lucky we were) upon arriving check in was slow and the manager was in a complete muddle getting everyone mixed up, the bar area smells like an ash tray and noone serves.
the real problem is the room, we were in 430, the room was tiny, no problem it was cheap but the mould pn the wall that had been badly painted over, ridiculous! the only heating in the room is from the towel rail in the one in one out bathroom, oh and the shower turns the whole mircobathroom into a wet room.
what really did it for us tho was the banging, this hotel is currently dojng renovations on the 1st floor, but they only work 10am till about 5pm so not really a problem when u go sightseeing, the issue is the doors are so thin and shoddy everytimes somone open and closes a door on your corridoer you can hear it in the base of your spine! the doors provide no sound protection at all and someone getting out of the elevator and entering their room, it feels like there coming into your room!
needless to say after geting very broken sleep the first night we left (having paid in full via lastminute.com) and checked i to another hotel just round the corner were we managed to resume enjoying our holiday!
oh and the tv is the size of a postage stamp, but this doesn really matter as the room was the suze of a piece of A5 paper!
the manager had little interest that we were leaving 3 nights early, as he had our money and there was no chance of a refund
there are so many hotels in this area, dont stay here!
- Impero Hotel Rome
- Impero Hotel
