We were really looking forward to our stay in the Eternal City and indeed at Portrait Suites. Having come off from staying in Milan and Florence before arriving here for a 6 night stay, our expectations were sky high and we can say without the least bit of hesitation that our stay here exceeded our expectations.
As always, we were very finicky about selecting where to stay in Rome and since it was going to be long stay we had to get it right. We were looking for comfortable and decent sized suite, centrally located to most attractions and yet without any unwanted disturbances especially from reveller's in the night since we were staying there for new year's eve. Portrait Suites fit the bill on all counts.
We were upgraded to the Condotti Suite and we are very grateful to the hotel and especially Gianluca for this kind gesture. The Suite was huge as you can make out from the pictures. It came with an Ipad and a charging station which can charge just about any gadget that you may have - extremely handy especially the Ipad for finding your way through the narrow streets of Rome!! The king size bed was extremely comfortable and the bathroom came with heated flooring which proved very handy considering the cold weather.
Nothing can beat the location of this hotel. Just a stone's throw away from the Spanish Steps (and the metro station) but far enough so that you will not be disturbed by the people who hang out on the steps late in the night. Walking distance to the Pantheon, Piazza Navona, Trevi Fountain, Piazza del Popolo, a metro ride to the Colosseum and a short 10 minute taxi drive to the Vatican - it does not get better than this in my opinion.
All the staff were very attentive and responded to our every request in right earnest. Roberto who was part of the Concierge team came up with womderful recommendations for lunch and dinner depending on whether we were in the mood for seafood or meat!! They could do something to improve the variety for breakfast though it was not a problem for us.
Thank you to the whole team of Portrait Suites for a most memorable stay - we will definitely return.
Room Tip: The Condotti Suite is very good
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Guest,
Thank you for taking the time to share your great experience on your last stay. It is always a pleasure to hear such wonderful comments from our guests. I’m glad to hear you and your wife enjoyed the service you received from our Lifestyle and Ambassador Teams.
The Ipad technology inside all our suites allow all our guests to discover a personalized services, from the PIllow Menu',to a selected restaurant list, as well a selection of tours especially made from our Lifestyle Team to tailor made all our guest preferences.
Let me take this opportunity to remember that all the Lifestyle Team tasted personally each restaurant on the list we provide, to better understand all your needs . For this i thank you them for all the efforts.
I will share your nice comments with all of them.
We appreciate your loyalty to Portrait Suites and look forward to welcoming you back..
Sincerely,
Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC