SCAM I booked this place 3 weeks before departure it was quite pricet but I'd read the reviews & thought why not, I was told that it's on 1st & 2nd floor without a lift...I was also told that I had to check in at the hotel next door (Hotel Des Artistes) & breakfast would be there as well, which was fine! However upon arrival we were told that we had to pay upfront before even seeing our room, we were given our key and told to go to 4th floor, I said no I didnt pay for this hotel (Hotel Des Artistes which is priced a LOT lower than Lucci Hotel) I paid for the Lucci hotel and the guy started saying its the same difference, how the hotel I was standing in was much better because there was a lift and there is 24 hour reception and how breakfast was here & if I stayed in the Lucci hotel I would have to come over for breakfast etc, I told him I wanted the hotel I paid for but might as well have talked to the wall...I have just looked at the price difference for both hotel des artistes & lucci hotel & there is a major difference, I will be mailing hotel management as by right they owe me a refund..SCAM SCAM SCAM
