This B & B was the worst I have every stayed in. It wasn't the accommodation or location that was all OK it was actually the owner. His name was Paolo at first he was pleasant but that didn't last long. I travelled with my mum & sister who were not happy with his attitude either. He was not very helpful at all. The bathrooms were dirty with mould in the showers, the toilets were not cleaned the whole 5 days of our trip. Me and my mum shared a room and our beds were made up for us every day (although sheets were not changed) but our waste bin was never emptied. My sister was in a room on her own and although her waste bin was changed everyday they never touched her bed. He did supply us with a map of the sights and outlined the attractions but when we asked basic questions he just kept saying "No No" while shaking his head and finger at us so we had no idea how to get to places, and as my mum and sister have physical disabilities, it was a daunting task but we managed and seen everything Rome had to offer. Paolo stopped me one day and asked me were we smoking in the rooms (My sister doesn't smoke but my mum and I do) I replied No and pointed out to him that we were aware of the fines given to anyone who broke the no smoking rule (there were notices on the back of the bedroom door) and I also knew that he had seen us standing outside on the pavement everyday smoking so I was quite annoyed at this question. Nevertheless the next day he had stuck a hand written notice on the mirror in our room asking us not to smoke - my mum was really upset as we were being accused in the wrong. We asked Paolo to book us a taxi for our return to the airport at 8.00am as our flight was at 12.20pm but he forgot so we had to trail our suitcases for about 30 mins to get a taxi on the street. When we asked for breakfast before we left he refused even though we had already paid. Breakfast was another scam the juice machine was out of order the whole time we were there the coffee & tea were freezing every morning (I suspect he used water out of the hot water tap instead of a kettle or geezer), croissants were stale as were the cornflakes. We were given a tea spoon to eat the cereal with !!!!!! I have stayed in many B & B's and this has to be the biggest disappointment ever. I get the impression that Paolo does not like his job and dislikes the general public even more as he had a very bad attitude and for that reason I feel I have to share this with other people so as there break is not blighted as ours was.