Upon entering the building, I prayed, please be clean, please have an A/C, please have an ELEVATOR. But what I didn't pray for was for it to have a 1st floor lobby - this place didn't. So, we're dumbfounded.....what???? I looked at the sign outside again, and it said something like 4 Piano. Hmmm....4th floor? Interesting? Penthouse maybe, I thought. So we pushed the elevator button (my prayers were answered). It's one of those old elevators where you have to open and close the door yourself...another 1st for us. Got to the 4th floor....someone answered the door - Andrew and an Italian lady, Julia - the receptionist. 1st impression, hotel/residenza had a personalized feel. It had a nice big living room, with two balconies, and a rooftop view...very Italiano. Big plus....free internet in the lobby. Even bigger surprise, I found a wireless connection from the room. We're set!
The room was always kept clean. Andrew, the sole caretaker of the place, was always on the move ensuring that the place is pristine. Julia was also ever so helpful, gave us little tips as to where to go and what to do. They also made our limo arrangement back to the airport - very convenient.
The hotel is about 1 minute walk to the Metro....a big plus. It's also just a few minutes away via bus to other dining establishments.
This place is not your huge type of hotel. I believe there are only 7 rooms so they do get to know the guests. This can be somewhat of a downside....the hotel is staffed from 7:30 am - 9 pm. If you get a phone call after 9 pm, no one from the front desk will answer the phone to transfer to your room. If you're local with a cell phone, no problem, but we were tourists who had no local cell phone, so anyone who wants to reach us after 9 pm couldn't reach us. Also, if you misplace your keys and you arrive at the hotel after 9 pm, it will be difficult for you to get in. However, there is an Emergency Phone # to reach the staff after hours.
At the end of it all......being the somewhat picky traveller that we are....what matters most is the very clean environment and the staff.......that's why given the opportunity, I will recommend the place with no hesitation.
THANK YOU ANDREW AND JULIA!! Grazie!!
jason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC