My partner I I booked this hotel 9 months in advance for our stay of 1 night. Three months after the booking was made, we received an email advising our booking was cancelled and no explanation provided. We immediately sent an email asking why, and a response was received some days later advising a mistake was made with our name and the booking was cancelled by accident. We were then advised if we wished to rebook, the room would now be double the cost, after the hotel made the mistake and cancelled our booking! Needless to say, we did not re-book the room.
- Castelfidardo Hotel Rome
