We were originally scheduled to stay at his hotel for 3 nights. We left after the first night. After attempting to use the elevator/lift, we discovered that a key was needed and we were told by the person at the desk that we were not allowed to use it. This hotel is in a building with various other entities. We inquired about internet and were told that there is NO INTERNET in this hotel. The air conditioning was an extra 13 Euro, it was still warm and we needed it to sleep because the street was very noisy and leaving the window open was not an option. We complained and were not charged for the air conditioning. Everyone except the young lady that brought us coffee was very rude. Breakfast was the basic roll and croissant. We accidently sat down at a table set for 3 and were yelled at by one of the staff/owners. There was noise most of the night, it sounded like someone was pounding or dropping barbells on the floor.
After staying in the Florence and Pisa area for a week and being warmly received everywhere we have visited, this hotel leaves a very bad impression. I can not recommend it and would not ever stay here again.
- Oriente Hotel Rome
