I have just completed a 3 night trip to Rome with 2 friends we booked the Hosianum Palce through travel republic and the service was excellent.
At first we thought the first receptionist to be a little grumpy but within minutes he was chatting and advising us on all aspects of travel and sightseeing in Rome.
The hotel is not the easiest place to find but we used http://www.romeshuttlelimousine.com to collect us from the airport and they dropped us off at the door. incidently I must also recommend them, they arrived early and the airport and again at the hotel on our return trip and the drivers were charming.
After that we had no difficulty locating the hotel.
The overall location is excellent, within easy walking distance of most sites and restaurants. We used the bus to get to the Vatican this was a little confusing and we wished we had taken the time to walk there.
The hotel was clean and relatively comfortable, the beds are rather hard but this is found in many european hotels and none of us had any trouble sleeping.
Breakfast was plentiful, the food was constantly being topped up and we were very happy with the quality.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC