Having ween quite some hotels, aware of cultural differences between countries: do not go here. Have read reviews about the staff and unfriendly-ness, but thought upfront this would be ok. It wasn't! Even worse. Rooms are small. Family room with the size of a single bedroom. Loud party at night till 0.30am underneath the family room is not handy. Nor was an apology made (with 2 small kids that could not sleep). Pool is nice, but the staff is terrible. 1 out of 10 seems to care. The other ones ignore you, do not help, and have no idea what service with a smile means. This hotel will never learn and improve. Send all employees on a customer service training might be a start, combined with english or italian lessons. No value for money.

We stayed in this hotel in august 2010. It was a very shocking experience. Within one hour after arrival our car was robbed on the parking lodge of the hotel. Ofcourse the hotel cannot help that this happened, but still we had a very bad feeling about it.
Around our car the mostly eastern european personal continued working avoiding the glass on the parking of our robbed car. Nobody alarmed us.
We went to the reception for help but she did not seem to care. After a firm discussion we finally got some help cleaning the car and informing the police. From the hotel we did not receive any help, interest of whatever. Unbelieveble ! The service of the hotel personal was worse in general. The eastern european personell all looked angry without any sign of happiness. Finally our last night was disturbed by a hooker who worked all night in the room above us serving several clients. After checking out we saw that our cartire was statched several times. Bad luck or...... ? Whilst changing the wheel on the hotels driveway several employees passed us with a silent and angry face.

Very helpfull staff. I must highlight the luggageboy, who was so eager to help us when we arriveded. Very nice pool and generally relaxing atmosphere. I will definitely recommend this hotel.

the hotel was picked for a long weekend while attending a wedding. My frined and I along with her 6 yr old daughter arrived on Friday, left Monday.

Nice surroundings, pool area looked good, we were in adjacent building which had some pretty dodgy steps up to a first level door. Not enough safety for these.

the room was large enough for a huge bed and a fold out chair. the bathroom facilities were good although the shower doors were broken and took some work!

Breakfast included was very good.

Hotel was in strange location bit like an industrial estate to get to it but once theough gates it was lovely and quiet. only down side was cost to get into Rome centre by taxi (app 45euro) This is the only reason I would not stay here again, it made it an expensive location.