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Mancini Park Hotel – reviews, photos

4.0 of 5
Via Di Valleranello 67, 00128 Rome, Italy
Hotel amenities
Mancini Park Hotel
Mancini Park Hotel
Mancini Park Hotel
Mancini Park Hotel
Mancini Park Hotel
Mancini Park Hotel
Ranked #864 of 1,286 hotels in Rome
3.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    4
    9
    10
    1
    4
Date Rating
Rotterdam, The Netherlands
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“No service, no smile”
1 of 5 stars Reviewed 4 July 2011
1
person found this review helpful

Having ween quite some hotels, aware of cultural differences between countries: do not go here. Have read reviews about the staff and unfriendly-ness, but thought upfront this would be ok. It wasn't! Even worse. Rooms are small. Family room with the size of a single bedroom. Loud party at night till 0.30am underneath the family room is not handy. Nor was an apology made (with 2 small kids that could not sleep). Pool is nice, but the staff is terrible. 1 out of 10 seems to care. The other ones ignore you, do not help, and have no idea what service with a smile means. This hotel will never learn and improve. Send all employees on a customer service training might be a start, combined with english or italian lessons. No value for money.

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  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask hagenbas about Mancini Park Hotel
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boxmeer
1 review
2 helpful votes 2 helpful votes
“The worst service ever”
1 of 5 stars Reviewed 22 August 2010
2
people found this review helpful

We stayed in this hotel in august 2010. It was a very shocking experience. Within one hour after arrival our car was robbed on the parking lodge of the hotel. Ofcourse the hotel cannot help that this happened, but still we had a very bad feeling about it.
Around our car the mostly eastern european personal continued working avoiding the glass on the parking of our robbed car. Nobody alarmed us.
We went to the reception for help but she did not seem to care. After a firm discussion we finally got some help cleaning the car and informing the police. From the hotel we did not receive any help, interest of whatever. Unbelieveble ! The service of the hotel personal was worse in general. The eastern european personell all looked angry without any sign of happiness. Finally our last night was disturbed by a hooker who worked all night in the room above us serving several clients. After checking out we saw that our cartire was statched several times. Bad luck or...... ? Whilst changing the wheel on the hotels driveway several employees passed us with a silent and angry face.

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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2 helpful votes 2 helpful votes
“Good value for the money”
4 of 5 stars Reviewed 12 August 2010

Very helpfull staff. I must highlight the luggageboy, who was so eager to help us when we arriveded. Very nice pool and generally relaxing atmosphere. I will definitely recommend this hotel.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hampshire
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“NOT EXPECTED, NICE HOTEL”
3 of 5 stars Reviewed 9 July 2010

the hotel was picked for a long weekend while attending a wedding. My frined and I along with her 6 yr old daughter arrived on Friday, left Monday.

Nice surroundings, pool area looked good, we were in adjacent building which had some pretty dodgy steps up to a first level door. Not enough safety for these.

the room was large enough for a huge bed and a fold out chair. the bathroom facilities were good although the shower doors were broken and took some work!

Breakfast included was very good.

Hotel was in strange location bit like an industrial estate to get to it but once theough gates it was lovely and quiet. only down side was cost to get into Rome centre by taxi (app 45euro) This is the only reason I would not stay here again, it made it an expensive location.

  • Stayed January 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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alexandrebombo
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“just great”
5 of 5 stars Reviewed 14 March 2008

My family and I stayed at this hotel just last month and it was great. The pool was beautifull, and the staff very helpfull. It is a little out of Rome but there is very easy accedd to the city and it is perfect specially when you are travelling with small childreen. I would definetally recomend it.

  • Liked — the pool
  • Stayed February 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Mancini Park Hotel

Via Di Valleranello 67, 00128 Rome, Italy
Price range (per night):* INR5,740 - 7,524

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