Myself, my girlfriend and her mother, turned up at midnight to discover that the only rooms left (even though we'd booked months before) were 3 dusty, dirty, badly decorated family rooms on the ground floor (probably usually the last to be given out), which looked nothing like the pictures advertised on the web. After complaining, we were moved, at 1am, to the Black Hotel nearby, which was much better. I gave 3 stars for service because of the helpfulness of Fabio, the receptionist! One last thing, the hotel is at the top of a hill that doubles as a red light district by the way! P.s. We had only seen the bad reviews after booking, but thought that because they were from a year ago, the hotel would have acted on some of them since then. They haven't, unfortunately!
- Scheppers Hotel Rome
