We had only 2 nights in Rome and had our booking in another hotel (3*), which was also nearby Termini. On the check in day we were told that our hotel had temporary problem with water supply, but we would have a room in alternative hotel, same quality around the corner. That was LUX hotel. When has taxi dopeed us there we were nicely surprized to see that this was 4 star hotel and were excited by that only fact...But later when we went to our room were were surprised even more when we dicovered that room was too small for the hotel of that category, bathroom was small and awfull and not really clean. Double bad was not really double but rather 1.5 person size. Night was cold and we were searching for tha blanket in the room and found one in the wardrobe, but it was so old and dirty like it has never been washed. I went to the reception and asked to change the blanket but the guy on the reception could not undrestand what I was talking about and first brought me a sheet but not blanket , finally we managed to understand each other. But the replacement was not even better, at least it was a clean blanket but also like 20 years old. TV did not work, in the morning my husband got angly cause he counld not close door of the shower cabin and then shower held down and hit his to the head once he turned the water. I was also not lucky when I turned on the hair dryier and the pipe was broken from the main body . Breakfast...this is another story deserving another 10 minutes typing. I used to stay in 2 starts hotels in different cities like Amsterdam and London, but the breakfasts there were much better and fresh and you can not even compare with lux breakfast in that lux 4 star hotel. I really wonder how ministry of tourism could confirm they are 4 stars? I specifically checked this form, which is attaced in every room cause I could not belive my eyes I was staying in 4 start hotel and I though I was mistaken, but indeed the form for 2011 was saing this was 4 star hotel and was proved by the authority stamp.
- Lux Hotel Rome
- Hotel Lux Rome
