We were given a room where the window opened to the alley, and there must have been a restaurant next door. The pots and pans were so noisy that we put the bedspread over the window to cut down the noise. In doing this, we made a very small hole in the bedspread, about as big as a nail hole. The hotel owners said a new bedspread would cost 160 euros. We offered to pay half of that, which would have been much more than the cost of repair to the blanket. They refused, and said we must pay the full cost of replacement. I'm guessing they did not repair it or replace it, since the damage was so slight no other guest would even notice it. Nevertheless, they demanded the full 160 euros. I will not go there again.
- Fenicia Hotel Rome
